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How should one as a buyer react when one has accidentally won a Montblanc counterfeit at eBay, and how can one act against the corresponding sellers?

Montblanc Identifying fakes FAQ entry

Counterfeit indications like a 'dark blue' Meisterstück ballpoint should lead to immediate contact with the seller with a request to have authenticity checked or to refund the purchase price; on delivery of a counterfeit, legal steps are advisable. A complaint directly to eBay brings, in experience, little, since the platform appeals to its mediator role and takes no responsibility for foreign goods. More effective is a polite letter to the seller as 'help' and reporting to the trademark holder Montblanc. Disguise spellings like 'Mont Blanc' instead of 'Montblanc' or warranty exclusively on an 'original refill' are widespread deception tricks, and empty packagings are also auctioned as supposedly filled writing instruments.

Note: The fountainpen.de FAQ knowledge base is based on collector discussions from over 20 years. Specific market prices may be outdated — the underlying methodology remains valid. Back to FAQ overview ›

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