With a justified material defect, Montblanc service generally takes over the repair free of charge; otherwise the flat rate 1 of 49 euros applies. Cracks in the barrel, peeling gold layer on the cap/nib ring or similar material defects should therefore be sent to service for assessment. Before shipping, cleaning, water-based rinsing and inspection are recommended; further factual information on scratches in the lacquer is not available.